Solutions for Corporate | Government | Education

SHIPPING INFORMATION

FREE Shipping on Most orders over $50.00

We offer free shipping on most orders over $50.00. Any order below $50.00 is charged a flat rate of $7.95.

Most orders ship the same business day if they are paid before 2:00 PM. We will e-mail you a tracking number so you may track your order. Please note shipping and deliveries only occur on business days. Most customers receive their orders the next business day after placing them on officeofamerica.com.

Products cannot be shipped by UPS including furniture and oversized items, do not qualify for free shipping. These will ship by common carrier from our distribution center to your dock or curb in 1-5 business days. Any non-freight items beyond that will ship for free.

We do NOT ship to Alaska, Hawaii, U.S. territories, APO or FPO addresses or international. We also cannot accept orders shipping to freight forwarding companies.

Expected Delivery Time

Most of our customers receive their items within one business day after placing an order. Our expected delivery dates are calculated based on a number of factors including time of day, whether an item must be shipped freight, and product availability at our distribution centers. If an order is for a high quantity of one or more items, for an item not available at the nearest distribution center or shipping to a remote location, delivery may take longer than expected. We can not guarantee any stated delivery date.

Freight (Truck) Deliveries

A signature is required for all freight deliveries. Someone must be available during business hours to sign for a freight delivery. Check for any visible damage on the bill of lading or delivery ticket before signing for the shipment.

Freight shipments are dock or curbside delivery only. The driver will bring the shipment to the rear of the truck and may not assist you to bring it inside. Should you need a liftgate to get the item off the truck, additional charges may apply. If so, we will contact you before the order ships.

Residential delivery may not be available in some areas. We will contact you if delivery cannot be made to your address.

Inside delivery is not available to residential addresses or home offices.

Inside delivery and/or setup is available for business addresses in some areas for an additional charge. Should you request the driver to deliver inside at time of delivery, you will be responsible for additional charges. Contact us by email to inquire@officeofamerica.com for an inside delivery quote. Be sure to include the item numbers you are inquiring about, your shipping address and if inside delivery will involve stairs.

IMPORTANT

Do not discard the shipping materials or product packaging for your order.

We cannot accept returns for refund or issue replacements for items not in their original packaging.